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Refiner is a French customer survey software company. The company was founded in 2020 by Moritz Dausingerr.
Collect actionable insights from your SaaS users with simple and beautiful micro surveys. Refiner helps you understand who your users really are and how you can help them succeed.
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Moritz Dausingerr details the beginnings of their company in their Starter Story interview: 
Q: How did you get started on Refiner?
The initial idea for Refiner was born when I was still working on my last startup Docparser, a document processing software for SMEs.
This was in 2019. I had just sold Docparser and I was transitioning out of the company that I’ve built. I worked a couple of days per week only. Life was easy and relaxed.
As I love building stuff, I quickly felt the urge to tinker around with new ideas and building something new from scratch.
I was looking into a couple of different ideas, most of them related to what I know best: B2B SaaS.
I finally settled on an idea that would lead to what Refiner is today. A tool for SaaS companies to easily survey and profile their users.
They use Twitter for their social media.
Contributors to this article:
- Pat Walls, Founder @ Starter Story
- Wiki Updater