Managed database hosting for developers and enterprises
ScaleGrid grew through multiple channels including customer-driven content generated from support tickets, which were turned into blog posts. Word of mouth also contributed to growth as satisfied customers shared their experiences on forums and other platforms. The company invested heavily in SEO, dedicating significant time and a sizable marketing team to organic search traffic as a long-term growth strategy. Additionally, ScaleGrid used Google Ads to acquire its first customers, although this method was recognized as potentially expensive.
“Once you understand all that, that's really where the long game comes in. And the long game really is SEO. And, you know, even today in today's AI world, it's still very relevant...We spent like, you know, oodles and oodles of time on SEO. And I had a marketing team of about four people at the en...”
“They were so pleased, they couldn't help but tell other people on all the forums and other things like that.”
“I chose Google Ads, and that's how we found our first 10 customers. And Google Ads are really good at getting started and identifying what is going on, but they can be very pricey.”
“Every support ticket is a potential blog post for us. And that's really how we generated our support topics. So customer-driven content.”