S
C
Chatbase
Login Join Starter Story
Source
Researched profile. Starter Story's AI research system compiled this page from 17 public sources — the founder didn't write it. Automated research can misread or misattribute a source, so treat figures as best-effort. How this works →
Chatbase logo

How Chatbase Grew

AI-driven chatbot builder for custom business solutions.

How did Chatbase grow?

Summary of the sourced claims below

Chatbase grew primarily through product-led growth, allowing customers to use the product on their own without relying on cold calls or emails. The company also expanded by launching new features to reach new audiences and by using content marketing, including SEO and video content, to attract users. Additionally, Chatbase utilized outbound sales, great customer service, and word of mouth to improve the product and gain more customers.

Channels

15 channels · grouped by how Chatbase grows

  • Product-led growth

    · 3 mentions · 3 sources
    “our growth strategy with Chatbase is not sales land. It's so we're not like doing we don't have like a bunch of AEs or SDRs that, you know, cold call companies or cold email people to get them to start using Chatbase. The way PLG works is you have a funnel of so this can be your top of funnel can...”
    high
    Show 2 more quotes
    “Yeah, right now we're exactly at 6.8 million ARR. It's growing very fast. And right now it's only PLG. We just passed actually two days ago, 10,000 customers that are paying us between $40 and $500 a month, which is insane.”
    high
    “Chatbase is now transitioning from pure product-led growth to an enterprise sales motion.”
    medium

  • Organic social media

    · 2 mentions · 2 sources
    “I launched it two and a half years ago as a solopreneur to my 16 followers on Twitter and it went viral.”
    high
    Show 1 more quote
    “I would have one post on LinkedIn go viral and then you would see like Stripe go up by 5,000 MRR.”
    high

  • Great customer service

    · 1 mention
    “if I continue to talk to customers, I'll improve the product, people will say, and I'll get more customers. It was just clear what I need to do.”
    medium

  • Product expansion

    · 1 mention
    “The first one was to launch new features to actually touch new audiences. You did that a lot and you still do it.”
    high

  • Reddit

    · 1 mention
    “So what I did, for example, going into subreddits of books, I would create a chat GPT for their book. It was for free. I was losing money on this. The only point of doing this is to have my domain opened by a lot of people.”
    high

  • My first $X in revenue

    · 1 mention
    “I just released a tweet that said in the last 48 hours, I built like this. Cool new product. And because everyone was talking about the new chat GPT API and how what you can build with it. This also went very viral.”
    high

  • I’m 17 y/o and I built this

    · 1 mention
    “I think the easiest thing is just to share what you're doing every day. That's like the most basic thing you can do.”
    high

  • Content marketing

    · 1 mention
    “The B2B playbook: self-serve plus sales layer, content as the foundation”
    medium

  • Outbound

    · 1 mention
    “if I continue to do the content, if I continue to optimize the funnel, if we continue to do outbound sales, if I continue to talk to customers, I'll improve the product, people will say, and I'll get more customers.”
    medium

  • Paid social ads

    · 1 mention
    “Lastly, also sponsored posts were very big. If I'm not launching something today, then I have to do a sponsored post with a big page. We did one with a page on LinkedIn. That day, I think we did $4,000.”
    high

  • Enterprise sales

    · 1 mention
    “Chatbase is now transitioning from pure product-led growth to an enterprise sales motion.”
    medium

  • LinkedIn Content

    · 1 mention
    “Marketing Strategy: LinkedIn Content and Brand Building”
    medium

  • SEO

    · 1 mention
    “And SEO, because people visit your website more, people stay on it longer, they start to use it more. It just builds up your domain authority. And whenever you post something, people start linking to it too. So SEO starts to work.”
    high

  • Video content

    · 1 mention
    “you did this video with Shopify and that went viral. So it keeps, you keep the same strategy.”
    high

  • Word of mouth

    · 1 mention
    “if I continue to do the content, if I continue to optimize the funnel, if we continue to do outbound sales, if I continue to talk to customers, I'll improve the product, people will say, and I'll get more customers.”
    medium

How 2,710 businesses grow

Of businesses with mapped growth channels, the share using each — Chatbase’s highlighted.
  • Referral/Word-of-mouth
    68% ◀
  • Social media
    59% ◀
  • Search/SEO
    57% ◀
  • Email
    48%
  • Community
    34% ◀
  • Content/Inbound
    32% ◀
  • Partnerships
    30%
  • Paid ads
    24% ◀
  • Events
    24%
  • Press/PR
    18%
  • Outbound/Sales
    16% ◀
  • Marketplaces/App stores
    9%
  • Product expansion
    2% ◀
  • Brand Authenticity
    2%
S
Starter Story
Support Privacy Terms