Assembled

How Assembled Achieved 80% YOY Growth with Workforce Management Solutions

March 9th, 2025

Founded By

John Wang

Monthly Revenue

$57.7K

Founders

Employees

118 (est.)

Profitable

Yes

Year Started

2018

Customer

B2B

Founded By
John Wang: Monthly Revenue
$57.7K: Founders
2

Employees
118 (est.): Profitable
Yes: Year Started
2018

Customer
B2B

Who is John Wang?

John Wang co-founded Assembled in 2018 after gaining experience as a Y Combinator founder in 2014, and he was inspired by his time working at Stripe.

What problem does Assembled solve?

Assembled helps businesses efficiently manage customer support teams, reducing waiting times and frustration for customers by ensuring the right agents are available at the right times.

How did John come up with the idea for Assembled?

The idea for Assembled began when the founders witnessed firsthand the struggles faced by support teams during their time at rapidly growing companies like Stripe. They noticed that as businesses expanded, the tools available for managing customer support were inadequate, leading to inefficiencies and dissatisfaction. Inspired by the potential to enhance customer experience and the evident gap in workforce management solutions, they decided to build a platform that helps support teams become more proactive and efficient.

Before diving in, the founders spent...

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