How Two Founders Scaled a BPO Into a $300M AI Business
Who is P V Kannan?
[24]7.ai was co-founded by P. V. Kannan and Shanmugam Nagarajan. P. V. Kannan, originally from India, previously worked at TCS where he met Nagarajan, who studied MCA in Coimbatore and was also employed by TCS. Together, they ventured into entrepreneurship in the U.S. and founded [24]7.ai in 2000 after experiencing the inefficiencies of traditional contact centers and seeing the potential to innovate customer engagement through technology.
What problem does [24]7.ai solve?
[24]7.ai helps customers by using AI to swiftly handle massive volumes of service inquiries, offering quicker resolutions and minimizing the frustration of long wait times in traditional customer service settings.
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Download the report and join our email newsletter packed with business ideas and money-making opportunities, backed by real-life case studies.
Download the report and join our email newsletter packed with business ideas and money-making opportunities, backed by real-life case studies.
Download the report and join our email newsletter packed with business ideas and money-making opportunities, backed by real-life case studies.
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