UpKeep

On Growing A Maintenance Management Software With 200K Users

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Ryan Chan

Founder, UpKeep

Founders

Employees

UpKeep

onupkeep.com

from Los Angeles, California, USA

started January 2018

Founders

Employees

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Hello! Who are you and what business did you start?

Hi! My name is Ryan Chan and I’m the founder and CEO of UpKeep, a mobile-first solution for maintenance management that lets technicians access all their work orders out in the field. UpKeep has now been deployed to over 30,000 businesses and is a leader in mobile-first maintenance management software, with over 200,000 users.

UpKeep is the software for manufacturing facilities. When some part of the equipment breaks down, facility workers can use UpKeep to snap a picture, create a work order, and send it to the maintenance department for repair -- all from their mobile devices. Managers can prioritize the backlogs and pass them to the technician teams asking for the solution. UpKeep was created to alleviate all of the pain points that many facilities face, whether it’s reducing equipment downtime or saving costs through implementing a preventive maintenance program.

Our goal isn’t to automate the blue-collar worker’s job through AI, machine learning, or big data; it’s to empower maintenance teams to become twice as productive and allow them to receive recognition for the meaningful work they do that is often lost in a paper trail. Broadly, there is a...

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