When you send an email out, it's normal to expect an action to be taken.
The goal is for:
- Your Email to be opened
- Links are clicked
- Attachments are viewed.
Tracking these items will help you understand if your message was acknowledged, or what type of follow-up emails are needing to be sent.
In Gmail, you can track links with free & simple tools like Pigeon for Gmail.
How to track if someone clicked the link in your email
Simply hover over the "Activity" icon above any message you've sent, inside Gmail.
You can even see what link was clicked and when.
How to see activity for an entire email conversation
In the right sidebar next to any email conversation, you can see a full view of activity on the entire conversation:
How to track if someone read your email
Simply hover over the "Activity" icon above any message you've sent, inside Gmail:
How to turn off email tracking for an email
While typing out an email, in top right, click where it says "Tracking this email" - that will toggle it on or off.
Get context when your emails were seen with Pigeon for Gmail