On Starting An eCommerce Fulfillment Business With 300+ Employees
I’m Michael Manzione the president and CEO of Rakuten Super Logistics (RSL). RSL is an eCommerce order fulfillment company that started 20 years ago as Webgistix. Our founding entrepreneurs started as a small team picking, packing, and shipping orders in the early days of the eCommerce era. In 2013, the business was acquired by Rakuten, and with their support, we’ve grown into a team of over 300 full-time employees in 15 locations.
We work with online retailers at every stage of growth, helping them scale their operations to compete with the Amazons of the world. In the circumstances surrounding the pandemic, we’ve seen an even greater need for supporting small and mid-sized businesses with the resources and support necessary to meet customer demand. We strive to keep the entrepreneurial spirit alive.
