DelightChat helps you manage all your customer conversations from one single screen with a help desk that you can set up in minutes, without breaking the bank.
Here’s how DelightChat helps ecommerce brands deliver stellar customer support:
- Talk to your customers on Email, Facebook, Instagram, & WhatsApp from a single screen.
- Collaborate with your team members by leaving private notes in customer conversations within DelightChat.
- Never lose context as you get all the customer and order information you need to resolve customer queries
- Deep integrations with Shopify means you always modify the right order, in one click.
An easy-to-use interface, powerful features, and affordable pricing make DelightChat the best customer support software for SME ecommerce & DTC brands.
Free to use during beta. Beta users get exclusive discounts on paid plans.
Facebook Chat App
While Intercom is mainly a live chat interface, it's also a pretty full featured CRM and customer communication platform.
You can engage your leads or existing customers with email marketing and segmentation.
(for the all-in-one solution)
- Essential - $87/month
- Pro - $153/month
An internal facing inbox collaboration tool.
Share an inbox with your team.
- Starter - $9/month
- Plus - $29/month
- Pro - $49/month
- Enterprise - $99/month
Re:amaze live chat and helpdesk helps you consolidate customer service, on-site messaging automation, and customer education in a single app designed for eCommerce.
Re:amaze is created by a team of just 20 people based in San Jose, CA. We’ve been bootstrapped since 2013 and have been revenue positive since 2013. We know what it’s like to grow a business. More importantly, we know how important customer service is.
We believe awesome customer service is an extension of your ability to strike up meaningful conversations. Everything in Re:amaze is designed to reflect this simple concept. Getting started with Re:amaze takes minutes, not hours. We don’t dwell in meaningless features like ticket numbers or customer logins. Instead, we focus on designing a product that is intuitive and simple not only for you but also for your customers. Re:amaze will help you amaze your customers over and over again with just the right amount of tools you need. Nothing more and nothing less.
Product Questions and Answers