purechat Alternatives

purechat

A live chat software which enables SMBs to engage website visitors with live chat functionality. Incorporating unlimited operators, unlimited chats, full transcript history and complete widget customization, Pure Chat aims to deliver an effective customer service solution.

@purechat

About purechat

A live chat software which enables SMBs to engage website visitors with live chat functionality. Incorporating unlimited operators, unlimited chats, full transcript history and complete widget customization, Pure Chat aims to deliver an effective customer service solution.

Alternatives

Re:amaze

freemium

Re:amaze live chat and helpdesk helps you consolidate customer service, on-site messaging automation, and customer education in a single app designed for eCommerce.

Re:amaze is created by a team of just 20 people based in San Jose, CA. We’ve been bootstrapped since 2013 and have been revenue positive since 2013. We know what it’s like to grow a business. More importantly, we know how important customer service is.

We believe awesome customer service is an extension of your ability to strike up meaningful conversations. Everything in Re:amaze is designed to reflect this simple concept. Getting started with Re:amaze takes minutes, not hours. We don’t dwell in meaningless features like ticket numbers or customer logins. Instead, we focus on designing a product that is intuitive and simple not only for you but also for your customers. Re:amaze will help you amaze your customers over and over again with just the right amount of tools you need. Nothing more and nothing less.

Success stories:

4 successful businesses are using Re:amaze

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Website: reamaze.com

Zendesk

freemium

Customer service software and support ticketing system.

Success stories:

56 successful businesses are using Zendesk

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Website: zendesk.com

Intercom

freemium

While Intercom is mainly a live chat interface, it's also a pretty full featured CRM and customer communication platform.

You can engage your leads or existing customers with email marketing and segmentation.

Pricing:

(for the all-in-one solution)

Essential - $87/month
Pro - $153/month

Success stories:

41 successful businesses are using Intercom

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Website: intercom.com

Facebook Chat App

freemium

Live chat with your customers using Facebook Messenger.

Success stories:

34 successful businesses are using Facebook Chat App

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Website: apps.shopify.com

HelpScout

freemium

Help desk software.

Success stories:

22 successful businesses are using HelpScout

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Website: helpscout.com

Drift

freemium

Customer communication platform.

Success stories:

19 successful businesses are using Drift

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Website: drift.com

Freshdesk

freemium

Customer support software and ticketing system.

Success stories:

17 successful businesses are using Freshdesk

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Website: freshdesk.com

ManyChat

freemium

Facebook Messenger bot.

Success stories:

12 successful businesses are using ManyChat

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Website: manychat.com

TawkTo

freemium

A free messaging app to monitor and chat with the visitors on your website.

Success stories:

11 successful businesses are using TawkTo

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Website: tawk.to

grasshopper

freemium

A virtual phone system can help your business stay organized with many calls coming in.

Success stories:

10 successful businesses are using grasshopper

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Website: grasshopper.com

crisp

freemium

Chat with website visitors.

Success stories:

8 successful businesses are using crisp

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Website: crisp.chat

Gorgias

freemium

Helpdesk designed for Shopify stores. Provide multichannel customer service from a single app.

Success stories:

6 successful businesses are using Gorgias

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Website: gorgias.io

Front

paid

An internal facing inbox collaboration tool.

Share an inbox with your team.

Pricing:

Starter - $9/month
Plus - $29/month
Pro - $49/month
Enterprise - $99/month

Success stories:

6 successful businesses are using Front

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Website: frontapp.com

Chatra

freemium

Website and in-app messaging.

Success stories:

6 successful businesses are using Chatra

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Website: chatra.io

Tidio

freemium

Live chat service.

Success stories:

6 successful businesses are using Tidio

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Website: tidio.com

Product Questions and Answers

freemium

Helps you create product-specific FAQ sections on product pages.

Success stories:

3 successful businesses are using Product Questions and Answers

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Website: apps.shopify.com

Zopim

freemium

Chat with visitors in real-time & increase conversions.

Success stories:

2 successful businesses are using Zopim

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Website: zopim.com

Olark

freemium

Live chat software for sales, marketing, and customer support on your website.

Success stories:

2 successful businesses are using Olark

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Website: olark.com

jivochat

freemium

All-in-one business messenger that dramatically improves your sales and conversion rate.

Success stories:

2 successful businesses are using jivochat

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Website: jivochat.com

Groove

freemium

Makes Support Email Management Easy Groove turns your Gmail, Outlook, or any other email inbox into your team's customer service help desk.

Success stories:

2 successful businesses are using Groove

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Website: groovehq.com

Buffer Reply

Is a social media customer service and monitoring tool brought to you by Buffer.

Success stories:

2 successful businesses are using Buffer Reply

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Website: buffer.comreply

HelpCenter

freemium

Build an attractive FAQs page.

Success stories:

2 successful businesses are using HelpCenter

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Website: apps.shopify.com

Fusedesk

freemium

Integrated customer support help desk and messaging platform for Keap and Infusionsoft.

Success stories:

1 successful business is using Fusedesk

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Website: fusedesk.com

Happyfox Chat

An Incredibly powerful live chat software that is simple, easy and fast. Putting experience first, HappyFox Chat is lightweight and mobile responsive.

Success stories:

1 successful business is using Happyfox Chat

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Website: happyfox.com

Nextiva

freemium

A solution that allows users to receive local and toll-free numbers for a fraction of the price of traditional phone system plans.

Success stories:

1 successful business is using Nextiva

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Website: nextiva.com

Oct8ne

freemium

A visual customer service software that is drastically changing the way we interact with e-commerce customers and how online purchases are made.

Success stories:

1 successful business is using Oct8ne

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Website: oct8ne.com

HelpNinja

A support desk system, to manage all your incoming emails.

Success stories:

1 successful business is using HelpNinja

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Website: helpninja.com

Returns Manager

freemium

Simplify returns for both you and your customers.

Success stories:

1 successful business is using Returns Manager

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Website: apps.shopify.comreturns-manager

WHMCS

freemium

An automation platform that simplifies and automates all aspects of operating an online web hosting and domain registrar business.

Success stories:

1 successful business is using WHMCS

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Website: whmcs.com

Raven

freemium

Turn website visitors into your hottest sales calls with a "Call me back" button.

Success stories:

1 successful business is using Raven

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Website: apps.shopify.com

Live Chat

An online customer service software with online chat, help desk software, and web analytics capabilities.

Success stories:

1 successful business is using Live Chat

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Website: livechat.com