Gorgias

Re:amaze live chat and helpdesk helps you consolidate customer service, on-site messaging automation, and customer education in a single app designed for eCommerce.

Re:amaze is created by a team of just 20 people based in San Jose, CA. We’ve been bootstrapped since 2013 and have been revenue positive since 2013. We know what it’s like to grow a business. More importantly, we know how important customer service is.

We believe awesome customer service is an extension of your ability to strike up meaningful conversations. Everything in Re:amaze is designed to reflect this simple concept. Getting started with Re:amaze takes minutes, not hours. We don’t dwell in meaningless features like ticket numbers or customer logins. Instead, we focus on designing a product that is intuitive and simple not only for you but also for your customers. Re:amaze will help you amaze your customers over and over again with just the right amount of tools you need. Nothing more and nothing less.

Success stories:

Customer service software and support ticketing system.

Success stories:

While Intercom is mainly a live chat interface, it's also a pretty full featured CRM and customer communication platform.

You can engage your leads or existing customers with email marketing and segmentation.

Pricing:

(for the all-in-one solution)

• Essential - $87/month
• Pro - $153/month

Success stories:

Live chat with your customers using Facebook Messenger.

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Help desk software.

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Customer communication platform.

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Customer support software and ticketing system.

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Facebook Messenger bot.

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A free messaging app to monitor and chat with the visitors on your website.

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A virtual phone system can help your business stay organized with many calls coming in.

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Chat with website visitors.

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An internal facing inbox collaboration tool.

Share an inbox with your team.

Pricing:

• Starter - $9/month
• Plus - $29/month
• Pro - $49/month
• Enterprise - $99/month

Success stories:

Website and in-app messaging.

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Live chat service.

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Helps you create product-specific FAQ sections on product pages.

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Build an attractive FAQs page.

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All-in-one business messenger that dramatically improves your sales and conversion rate.

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Chat with visitors in real-time & increase conversions.

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Live chat software for sales, marketing, and customer support on your website.

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Makes Support Email Management Easy Groove turns your Gmail, Outlook, or any other email inbox into your team's customer service help desk.

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Is a social media customer service and monitoring tool brought to you by Buffer.

Success stories:

An Incredibly powerful live chat software that is simple, easy and fast. Putting experience first, HappyFox Chat is lightweight and mobile responsive.

Success stories:

A live chat software which enables SMBs to engage website visitors with live chat functionality. Incorporating unlimited operators, unlimited chats, full transcript history and complete widget customization, Pure Chat aims to deliver an effective customer service solution.

Success stories:

Integrated customer support help desk and messaging platform for Keap and Infusionsoft.

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Simplify returns for both you and your customers.

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A solution that allows users to receive local and toll-free numbers for a fraction of the price of traditional phone system plans.

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A visual customer service software that is drastically changing the way we interact with e-commerce customers and how online purchases are made.

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A support desk system, to manage all your incoming emails.

Success stories:

An online customer service software with online chat, help desk software, and web analytics capabilities.

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An automation platform that simplifies and automates all aspects of operating an online web hosting and domain registrar business.

Success stories:

Turn website visitors into your hottest sales calls with a "Call me back" button.

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