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Tacoma, Washington, USA
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Ice Cream Factory
Shannon started Ice Cream Factory in 2019. They detail the beginnings of their company in their Starter Story interview: 
Q: How did you get started on Ice Cream Factory?
My story actually starts before Ice Cream Factory in a small corner store named Bailey’s. Bailey’s was our initial hometown ice cream store in Eldon, MO. Bailey’s was known for hot summer nights, hanging out with friends, and a family-oriented atmosphere. From a business standpoint, there was a lot of turmoil over finances and management at Bailey’s and they were struggling to stay afloat.
I invested in Bailey’s to help my friend, who happened to own the business, and also try to save the ice cream shop we all loved so much. In the beginning, I had no interest in ice cream, but my friend needed help to keep Bailey’s alive and I wanted to support him.
This quickly led to me buying a used, hand-cranked ice cream maker. I would spend countless hours cranking out different ice cream flavors and testing the limits. Pickle ice cream was a complete disaster! While, on the other hand, Cobalt Cookie was a delicious lifesaver. From that point on I was hooked.
I had the financial resources to back the idea but I had many oppositions from people in my life, including those very close to me. I felt a pull in my heart to pursue ice cream and I ran with it. This career has brought me all over the country and I have had the pleasure of meeting so many different people along the way.
Contributors to this article:
- Pat Walls, Founder @ Starter Story