42 Trending Virtual Call Center Businesses [2024]

Pat Walls

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Updated: January 18th, 2023

Start A Virtual Call Center Business

Do you enjoy helping people and talking on the phone? If you want a business that provides flexibility regarding working location and time, consider starting a virtual call center business.

A virtual call center can be a lucrative low capital and a work-from-home business. Here is a list of what you need to start a virtual call center business:

Select a specialty area/niche
Buy computers and call center software
Find clients
Focus on growing your business

When starting a virtual call center business, some clients may require you to use their defined call center software.

Looking for some examples of a virtual call center business?

Interested in case studies of a successful virtual call center business? Check out our full list of success stories.

1. knowlarity

Knowlarity is a leading cloud telephony solution provider with virtual number, IVR, toll free number, call center software, and API solutions. Get Unlimited calling plan starting @1999!

Website traffic: 210K/month

2. CallHippo

The cloud-based Intelligent virtual phone system for business & enterprise offers local and toll-free phone numbers for 50+ countries in 3 minutes.

Website traffic: 220K/month

Learn more about starting a virtual call center business:

Where to start?

-> How much does it cost to start a virtual call center business?
-> Pros and cons of a virtual call center business

Need inspiration?

-> Other virtual call center business success stories

Other resources

-> Profitability of a virtual call center business

4. CallTools

Software call centers trust with built-in web phone and in-house support. Give your teams the tools they need to increase productivity today. Learn more.

Website traffic: 180K/month

5. Virtual Phone System

Our virtual phone system is built for small business & enterprise. Unlimited minutes. Use your existing phones. No contracts. Start a free trial today!

Where they're located: New Orleans, Louisiana, USA
Website traffic: 120K/month

6. Liveops

Where they're located: Winston-Salem, North Carolina, USA
Website traffic: 150K/month

7. CloudTalk

Make and receive calls using powerful call center software connected to your favourite business tools.

Website traffic: 340K/month

8. Great VirtualWorks

Great VirtualWorks is a virtual contact center company with a full-scale virtual work from home platform. Great VirtualWorks Freedom, Flexibility and Choice

Website traffic: 110K/month

9. Working Solutions

BPO providing customer service, sales, support, and flexible business continuity. Tapping into a vast, on-demand network of agents across all North America, Working Solutions specializes in accelerated ramp-ups due to disasters or increased demands.

Website traffic: 160K/month

10. CallCenterHosting

Top cloud call center solutions from CallCenterHosting. Get predictive dialer, auto dialer & cloud PBX for complete call center setup. Free trial available.

11. Live Call Answering Services in the US

Discover the best U.S.-based call answering service. Our associates work 24/7 to help your business grow.

Where they're located: Tucson, Arizona, United States

12. Airtel

Where they're located: Samburu, Kenya
Website traffic: 180K/month

13. VCC Live

Cloud contact center software for inbound, outbound and omnichannel contact centers. Contact us for special offers to increase your company's productivity!

14. Switch2VoIP

Switch2VoIP provides VoIP phone services, SIP Trunking, Toll Free Number and Local Phone Numbers to large business and residential customers in 55 countries since 2006.

15. Hosted PBX Solutions, SIP Trunking, VoIP Business Phone Providers

BroadConnect is a leading provider of enterprise grade telephony services. We offer hosted PBX, SIP Trunking, Cloud PBX, UC&C, Microsoft Teams and business phone systems.

16. The IBO Directory ™

Search the most complete arise ibo call center directory. Find arise ibo call centers.

17. Call Center Outsourcing

We offer the best call center outsourcing services in the Dominican Republic. Learn how we can provide your company with the business process outsourcing it needs.

18. Call Management Resources

We have been providing 24/7 call center solutions to clients nationwide for over 60 years. Our excellent customer service, advanced technology and experienced agents will keep you connected to your customers.

19. Callnovo

Callnovo is an award-winning 24/7/365 Omni-Channel outsourced multilingual call center service provider. English, Spanish, Mandarin, Cantonese, French, Italian, Russian, etc. over 35 languages. Customer Service and Tech Support.

20. Accolade Support Call Center

Accolade Support - US Based Call Center & Marketing Services

21. Sound Telecom

22. Virtual & Hosted Call Center Services: Telemarketing Software

Where they're located: Samburu, Kenya

23. CallNET Answering Services

CallNET specializes in 24/7 live answering services for small businesses. If you need a call answering service for your business, our live receptionists can help.

Where they're located: Winston-Salem, North Carolina, USA

24. Conversational

25. Virtual Observer

Virtual Observer is a complete contact center workforce engagement management solution that optimizes your agents and elevates the overall customer experience.

26. CCS

Customer Contact Services Call Center offers 24/7 Answering Service, Virtual Receptionist Services, and IT Outsourcing. Request a quick, Free Quote today!

27. AltoTelecom Call Center VoIP, SIP Trunk Provider, Business VoIP, DID telephone numbers – AltoTelecom provides VoIP for Business and Contact Center VoIP services.

28. Ray Family Company

Ray Family Company Holdings, LLC seeks to partner with, and meaningfully enhance, extraordinary lifestyle brands and companies. Ray Family Company Holdings, LLC is a privately held, family owned company, with focus on private partnerships in early to mid-stage opportunities. Emerald Health Pharm ...

29. Free Call Center VoiP Softphone for MacOS, Windows, Android and iOS

Explore call.center - the ultimate soft phone solution for your business VoIP communication needs

30. Call Center Software Solution Provider

Our top notch software solutions manage and maintain the whole call center business very smarty. We provide many types of software solutions that are used in around the globe are CRM, CRM modules, VoIP gateway, IP PBX, CTI system, IVR (Interactive Voice Response) and conference call system.

31. Call Answering and Scheduling Solutions for Virtual Call Centers and Executive Suites

32. Business VoIP And Contact Center Providers

AVAD is a provider of Business VoIP phone service and Contact Center solutions on an ultra-secure, geo-redundant platform.

33. Front Office Staff

Front Office Staff's professional call answering service can save you money and give your callers a better experience. Learn about our services!

34. Inbound, Outbound, Virtual Receptionist Service Call Center Services Provider Company in USA

Oncalla is a complete Call Center Company. We provide Virtual Assistant Service, Inbound Call Center Services, Virtual Receptionist Service, Bilingual Services Available, Order Taking Services, Appointment Scheduling Service, Customer Support Call Center Services

35. AJ Virtual Pros

Your Business has Grown & You need Support? We offer administrative support such as virtual office management & customer service support.

36. Answering Service,Answering Services

37. Business Phone System, Phone API, Visual Designer for Developers,Voice Applications, CRM Integrations

38. Virtual Call Center

Cel mai simplu de utilizat callcenter, îl instalezi în sub o oră și îl poți testa gratuit 30 de zile. Și, totuși, cel mai complex.

Where they're located: Samburu, Kenya

39. The Service Center

Award-winning virtual receptionists, assistants, accountants, website designers and more, to maximize your business success.

40. LATEAM LLC

A legitimate work from home job! Partner with LATEAM LLC and get paid as a virtual call center agent right from home.

Where they're located: Winston-Salem, North Carolina, USA

41. SendMyCall

We offer virtual and toll free numbers in more than 60 countries and providing innovative, cost effective solutions. Increase your Business presence worldwide - Contact Us!

How much they make:
Where they're located: Staten Island
How much did it cost to start: $5K
Current team size: 8

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Starting A Virtual Call Center Business: Everything You Need To Know

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