5 Cloud Contact Center Business Success Stories [2024]

Updated: January 18th, 2023
Start A Cloud Contact Center Business

Here are some real life success stories of starting a cloud contact center business:

1. Five9

Five9 delivers the most trusted and reliable cloud contact center proven to unlock customer intelligence and insights that empower agents and organizations to deliver extraordinary customer experiences. Five9 - Contact Center as a Service - CCaaS.

Where they're located: Manhattan Community Board 1, New York, USA
Website traffic: 2.34M/month

2. MyOperator: Business Call Management System on Cloud

MyOperator is a cloud-based call management system that provides solutions such as IVR, virtual number, toll-free number, cloud EPABX, automatic call distribution, call tracking and recording, reports etc for businesses.

Website traffic: 330K/month

Learn more about starting a cloud contact center business:

Where to start?

-> How much does it cost to start a cloud contact center business?
-> Pros and cons of a cloud contact center business

Need inspiration?

-> Examples of established cloud contact center business
-> Marketing ideas for a cloud contact center business

Other resources

4. Thales

From Aerospace, Space, Defence to Security & Transportation, Thales helps its customers to create a safer world by giving them the tools they need to perform critical tasks

Website traffic: 1.09M/month