42 Trending Cloud Contact Center Businesses [2024]

Updated: January 18th, 2023
Start A Cloud Contact Center Business

Looking for some examples of a cloud contact center business?

Interested in case studies of a successful cloud contact center business? Check out our full list of success stories.

1. Five9

Five9 delivers the most trusted and reliable cloud contact center proven to unlock customer intelligence and insights that empower agents and organizations to deliver extraordinary customer experiences. Five9 - Contact Center as a Service - CCaaS.

Where they're located: Manhattan Community Board 1, New York, USA
Website traffic: 2.34M/month

2. MyOperator: Business Call Management System on Cloud

MyOperator is a cloud-based call management system that provides solutions such as IVR, virtual number, toll-free number, cloud EPABX, automatic call distribution, call tracking and recording, reports etc for businesses.

Website traffic: 330K/month

Learn more about starting a cloud contact center business:

Where to start?

-> How much does it cost to start a cloud contact center business?
-> Pros and cons of a cloud contact center business

Need inspiration?

-> Other cloud contact center business success stories
-> Marketing ideas for a cloud contact center business

Other resources

4. Thales

From Aerospace, Space, Defence to Security & Transportation, Thales helps its customers to create a safer world by giving them the tools they need to perform critical tasks

Website traffic: 1.09M/month

5. Just a moment...

Website traffic: 170K/month

6. IVR

Voximplant’s platform is a full-featured CPaaS for voice, video & messaging. Innovate and scale real-time communications with cloud-based call center solutions. Improve communication processes now.

Website traffic: 90K/month


7. Nixplay

Display, view and share your moments with Nixplay – the only frame that lets you combine photos with video. Find your digital photo frame today.

Website traffic: 250K/month

8. AvePoint

Join the millions who trust AvePoint- a four-time Microsoft Partner of the Year- for the migration, management, and protection of their data and IT infrastructure.

Website traffic: 440K/month

9. All-in-one Business Communications Solution

Website traffic: 170K/month

10. Cloud Telephony, Cloud PBX, Business IP Phone by CloudConnect

India's most secure mobile-first Cloud Communication System Provider which include cloud PBX, Cloud Telephony, Business IP phone, Click 2 Call and Unified Communications and Collaboration.

11. Enjay IT Solutions

Enjay IT Solutions a company which delivers solutions for CRM, Telephony, IVR & Call Center to more than 2000+ clients.

12. TCN

TCN delivers award-winning cloud-based call center software solutions. Discover the unlimited benefits of a Contact Center as a Service (CCaaS). Contact us today!

Website traffic: 110K/month

13. Ozonetel US

Ozonetel's cloud based call center platform has all the tools you need to improve contact center's agent productivity & customer experience.

How much they make:

14. Ziwo Cloud Contact Center Software

1 Cloud Call Center Software - API Based CRM plugins - Virtual phone numbers in 145+ countries - Call tracking - Call masking - CDR - IVR


15. AudioCodes

AudioCodes is a leading vendor of advanced voice networking and media processing solutions for the digital workplace.

Website traffic: 70K/month

16. Vibtree Technologies

Vibtree is the best Call Tracking, Toll-Free Number, Number Masking, Virtual Number, Cloud Telephony, Bulk SMS services, and  Voice Solutions Provider 

17. CloudCall

CloudCall provides computer telephony integration from your CRM system. We integrate with many CRMs including Salesforce, Bullhorn and Dynamics 365.

18. Voxbay Solutions

Voxbay Solutions Provides The Best PBX Solutions In Kochi and Call Center Solutions In Ernakulam. We Offers The Best Bulk SMS services In Kochi, Ernakulam, Calicut, Thrissur, Kerala

19. sparktg.com

Cloud telephony is our forte and we are providing the best cloud telephony services. Looking for cloud telephony providers? Try our cloud telephony solutions.


20. Promero

Promero | Reseller of Call Center Software | Oracle | Aspect | Five9 | Genesys | InContact | Bright Patten | Enghouse Interactive | CallMiner | WFM

21. Mettel

MetTel is a leading provider of integrated voice, data, network, cloud, and mobility IT solutions for businesses and government agencies nationwide.

22. USAN

USAN is a pioneer in cloud-based contact center technology and services. Maintain quality and discover powerful solutions for your contact center.

23. Outbound Marketing

🔥 Ignite your Outbound Marketing Campaigns with 📞 Call and 💬 SMS. A Complete Outbound Lead Generation Solutions.

24. Free Cloud Business Phone System & Call Center Software

Callision provides feature-rich, enterprise-grade telephony at small business prices


25. Altitude Software

Cloud contact Center software for customer engagement solutions for businesses of all types and sizes. Create amazing customer experiences.

26. hellospoke

We move your phone system to the cloud and use your existing internet connection to make and take phone calls. Goodbye overpriced phone service. HelloSpoke.

27. SlashRTC

SlashRTC, leading contact center solutions provider in India. Our cloud based contact center solution offers advanced technology for small and midsize contact centers. Get in touch with us today to discuss your contact solution requirements in full.

28. Welcome to Ubity

29. Nubitel

30. LANtelligence

LANtelligence brings unparalleled telephony and network expertise. Ensure your business enjoys the best performance, connectivity, reliability, and security


31. EarthBend

EarthBend360 delivers cloud communications solutions, including unified communications, contact center, video conferencing and much more!


32. Coztel

Coztel is the world's most trusted Cloud based call center software of all time. Choice of more than 2000+ customers. Get Free Trial Today!

33. Central Data Storage

Central Data Storage offers secure, reliable Data Backup and Recovery solutions for your business. Protect your data from everyday problems!

34. Contact Center Software

Conduit Global's flexible, best-in-class omnichannel cloud contact center platform, CX100, supports enterprises in private and/or public environments.

35. CloudCentral

36. Newbridge Business Solutions

Newbridge delivers cloud contact center platform technology solutions, including Omnichannel, IVR, Social Media, WFM, and Office Phones.

37. Cloud Call Accounting Software, Call Center Reporting, Emergency Notification and CRM Integration by RSI

38. Compliant Hosting Solutions

39. Video. Phone. Messaging. Together Connected..


40. www.cfoni.com

Malaysia VoIP service provider cloud-based IP-PABX (Private Automated Branch Exchange) Service, Call Centre Solution, Customise Support System and Ticket Support Solution, to enable SMEs and Enterprise customers to utilize a one-stop solution under one umbrella with support for integration of the different solutions. Yealink SIP-T41P