37 Trending Ai Based Customer Support Businesses [2024]

Updated: January 18th, 2023
Start An Ai Based Customer Support Business

Welcome to the dawn of customer service automation. Envision a world where customers enjoy personalized service and immediate assistance, no more waiting on hold or wrestling with complicated IVR menus. This is the reality of an AI-based customer support business.

In simple terms, the business focuses on leveraging artificial intelligence to automate customer interactions for other businesses. From handling routine inquiries, providing product information, or troubleshooting common problems, AI-driven chatbots and voice assistants promise efficiency and round-the-clock service.

It's not about replacing humans but supplementing their efforts. The AI takes care of common questions and issues, freeing up the human customer service reps to handle more complex interactions with customers.

An AI-based customer support business offers an intriguing opportunity for tech-savvy entrepreneurs. The demand for such services is growing as businesses see the value in streamlining their customer service operations and enhancing the customer experience. With the right technical skills and tools, this innovative venture can be a profitable enterprise shaping the future of customer service.

Looking for some examples of a AI based customer support business?

Interested in case studies of a successful AI based customer support business? Check out our full list of success stories.

1. OneLogin

Secure your workforce, customers, and partner data with our modern IAM platform at a price that works with your budget.

Website traffic: 21.4M/month

2. Databricks

Databricks combines the best of data warehouses and data lakes into a lakehouse architecture. Collaborate on all of your data, analytics and AI workloads using one platform.

Website traffic: 1.87M/month

Learn more about starting an AI based customer support business:

Where to start?

-> How much does it cost to start an AI based customer support business?
-> Pros and cons of an AI based customer support business

Need inspiration?

-> Other AI based customer support business success stories

Other resources

4. FPT.AI Platform

Website traffic: 140K/month

5. Conversation Analytics for Business Performance

Drive better business decisions and transform your growth with the industry’s most powerful conversation analytics platform.

Website traffic: 120K/month

6. Placer.ai

By harnessing mobile data from tens of millions of devices, Placer.ai applies the latest in AI, machine learning, and big data analytics to generate accurate insights and behavioral predictions for any location, store, or geographic area

7. Solvvy

Powered by A.I., the Solvvy conversational platform immediately answers questions, guides customers, and provides great support decisions. Try Solvvy today!

8. Kapture CRM

An enterprise grade SaaS based customer support and helpdesk ticketing software to manage all your business processes on a unified dashboard.

9. CallSource

CallSource is the industry leader for call tracking, lead management and business analytic solutions. Maximize your marketing dollars and get measured results

Website traffic: 80K/month

10. Conversational AI Platform for Enterprise

With our Conversational AI Platform for Enterprise - Teneo, you can engage your customers over any channel, device or service, in any language, anywhere.

Website traffic: 140K/month

11. Sapling

Sapling AI writing assistant for customer-facing teams. Sapling sits on top of CRMs and messaging platforms to help agents more efficiently compose personalized responses.

12. Landing AI

13. Best Omnichannel Call Center Software

Find out why Bright Pattern call center software has the highest ROI in the industry. #1 Quality Assurance. Ensure consistency and quality on ALL interactions.

Website traffic: 250K/month

14. AI Cybersecurity

Vectra is the world leader in AI-driven network detection and response. The Cognito platform uses AI to detect attackers in real time and perform conclusive investigations.

15. Thankful

Our superior AI better understands what customers want and delivers answers your customers need, establishing lasting relationships through better service.

16. Sysomos

A unified, insights-driven social platform empowering marketers to search, discover, listen, publish, engage, and analyze across earned, owned, and paid media.

17. boost.ai

Conversational AI platform for customer service in enterprise-level companies. Specializing in banking, insurance and the enterprise market.

18. Low-Code Conversational AI & Automation Platform

Automate customer and employee services through Conversational AI implementation across any organization with Cognigy. Book demo or try free now!

19. SmartAction

Reduce contact center costs while delivering frictionless customer service. Automate customer service interactions with our AI virtual agents.

20. Outsource Customer Service

Customer support service without lowering the quality of the work with the help of the outsourced 24/7 support.

21. Clearview AI – Clearview.ai

Clearview AI UNMATCHED FACIAL RECOGNITION SEARCH ENGINE

Website traffic: 40K/month

22. ultimate.ai

1 AI for customer service automation. > > Native integrations to your CRM. > > Save costs and maximise capacities. > > Improve CX with 24/7 customer support.

Website traffic: 60K/month

23. Digital Genius

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24. CX – Customer Experience Solutions

Pobuca offers a full stack of innovative, cloud-based and cost efficient solutions that help businesses increase their sales and productivity. Discover more.

25. Syrow

CSaaS Omnichannel 24x7 customer support services for your Business to improve Customer Experience by outsourcing to Syrow at best price. Call / Chat Now!

26. ServiceAide

Serviceaide is reinventing Service and Support Management with artificial intelligence, machine learning, and virtual agents. With Serviceaide's AI enhanced ITSM, Luma, you can enrich customer experience and improve customer satisfaction while making service request immediate, saving you time and money.

Website traffic: 130K/month

27. The Human-friendly CRM Company

Tact.ai puts sellers first with human-friendly CRM solutions that are frictionless, connected and prescriptive.

28. Adapdix

29. Fano Labs

30. CUJO AI

CUJO AI offers unified Digital Life Protection solutions and network intelligence analytics exclusively for broadband and mobile network operators.

31. AnswerDash

AnswerDash's predictive self-service support predicts customers’ questions and deflects support tickets and live chats.

32. Attivio

Attivio provides industry-leading natural language processing, machine learning, text analytics, and AI-powered search capabilities at scale.

33. Rosponse AI

Rosponse Ai is a one of a kind artificial intelligence call center platform that doesn't need humans to speak to customers. Let our software generate more sales for you without managing all the headaches of a call center.

34. Strategy Companion

35. E-Business Application Suite

36. ABCI