100+ Inspiring Quotes For Customer Service [2021]

100+ Inspiring Quotes For Customer Service [2021]

Looking for Customer Service Quotes?

Customer Service is a very important aspect for any business as it is the direct connection between your customers and your business. Customer Service retains customers and extracts more value from Customers. Quality Customer Service can be highly beneficial for you as it will bring positive feedback and a good rating for your business.

Customer service represents your business image, mission, and values. It is also valuable to motivate your customer support team for providing the best customer service.

Whether you’re looking for motivation, a witty Instagram caption, or something to win over your team and customers, we have you covered.

We put together a list of 100+ quotes on Customer Service.

Here they are:


List of Best Customer Service Quotes

“Don’t reinvent the wheel. Focus on winning one customer at a time. Be honest and sincere. Do what’s right. There’s nothing magical about this." -- Robert Spector

“Two important things are to have a genuine interest in people and to be kind to them. Kindness, I’ve discovered, is everything.” -- Isaac Bashevis Singer

“Happiness is a by-product of an effort to make someone else happy.” -- Gretta Palmer

“When you assume negative intent, you’re angry. If you take away that anger and assume positive intent, you will be amazed.” -- Indra Nooyi

“If you have a job without aggravations, you don’t have a job.” -- Malcolm Forbes

“If you just communicate, you can get by. But if you communicate skillfully, you can work miracles.” -- Jim Rohn

“When the customer comes first, the customer will last.” -- Robert Half

“To give without any reward, or any notice has a special quality of its own.” -- Anne Morrow Lindeberg

“Inside of every problem lies an opportunity.” -- Robert Kiyosaki

“Virtually nothing else is as important as how one is made to feel in any business transaction. Hospitality exists when you believe the other person is on your side.” -- Danny Meyer

“You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied.” -- Jerry Fritz

“Never underestimate the power of the human element. Whether it’s assisting a guest with a special request or a friendly greeting from staff members in the hallway, the people aspect plays a key role in guest satisfaction and loyalty.” -- Ramez Faza

“Face the simple fact before it comes involved. Solve the small problem before it becomes big.” -- Lao Tzu

“Your ability to communicate is an important tool in your pursuit of your goals, whether it is with your family, your co-workers or your clients and customers.” -- Les Brown

“Bottom-line obsession comes from turning the pursuit of money into a God and forgetting the real master your business serves: The Customer.” -- Michael Shevack

“The most important thing in communication is hearing what isn’t said.” -- Peter Drucker

“What do we live for if not to make life less difficult for each other?” -- George Eliot

“You are allowed to do this — don’t worry about the rules, don’t worry about getting into trouble, your job is to take care of the customer. Your job is to make the person leave happy.” -- John Pepper

“Good customer service costs less than bad customer service.” -- Sally Gronow

“A lot of people have fancy things to say about customer service, but it’s just a day-in, day-out, ongoing, never-ending, persevering, compassionate kind of activity.” -- Christopher McCormick

“Quality is remembered long after the price is forgotten.” -- Gucci Family Slogan

“Biggest question: Isn’t it really ‘customer helping’ rather than customer service? And wouldn’t you deliver better service if you thought of it that way?” -- Jeffrey Gitomer

“It is not your customer’s job to remember you, it is your obligation and responsibility to make sure they don’t have the chance to forget you.” -- Patricia Fripp

“Seek first to understand. Then to be understood.” -- Stephen Covey

“The only certain means is to render more and better service than is expected of you, no matter what your task may be.” -- Og Mandino

“The purpose of business should be to make life better for people.” -- A Good Person

“Your most unhappy customers are your greatest source of learning.” -- Bill Gates

“Great customer experiences strongly reflect the customer’s identity. Our beliefs and values play a decisive role in our behavior as customers." -- Matt Watkinson

“Successful people are always looking for opportunities to help others. Unsuccessful people are always asking, ‘What’s in it for me?‘” -- Brian Tracy

“A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.” -- Mahatma Gandhi

“To earn the respect of your customers, you first have to respect those customers. That is why Golden Rule behavior is embraced by most of the winning companies.” -- Colleen Barrett

“There are no traffic jams along the extra mile.” -- Roger Staubach

“Whether you are big or small, you cannot give good customer service if your employees don’t feel good about coming to work.” -- Martin Oliver

“There are many who subscribe to the convention that service is a business cost, but our data demonstrates that superior service is an investment that can help drive business growth. Investing in quality talent, and ensuring they have the skills, training, and tools that enable them to empathize and actively listen to customers are central to providing consistently excellent service experiences.” -- Jim Bush

“Our greatest asset is the customer! Treat each customer as if they are the only one!” -- Laurice Leitao

“The goal as a company is to have customer service that is not just the best but legendary.” -- Sam Walton

“Service, in short, is not what you do, but who you are. It is a way of living that you need to bring to everything you do if you are to bring it to your customer interactions.” -- Betsy Sanders

“Stellar service should be non-negotiable and merchants shouldn’t hide behind self-service tools and technology when it comes to knowing their products and taking care of their customers.” -- Lauren Freedman

“Be helpful — even if there’s no immediate profit in it.” -- Susan Ward

“Men are rich only as they give. He who gives great service gets great rewards.” -- Elbert Hubbard

“People expect good service but few are willing to give it.” -- Robert Gately

“When a customer complains, he is doing you a special favor; he is giving you another chance to serve him to his satisfaction. You will appreciate the importance of this opportunity when you consider that the customer’s alternative option was to desert you for a competitor.” -- Seymour Fine

“When you make a mistake, there are only three things you should ever do about it: admit it, learn from it, and don’t repeat it.” -- Bear Bryant

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” -- Maya Angelou

“Thank your customer for complaining and mean it. Most will never bother to complain. They’ll just walk away.” -- Marilyn Suttle

“You can have what you want if you help other people get what they want.” -- Zig Ziglar

“We asked ourselves what we wanted this company to stand for. We didn’t want to just sell shoes. I wasn’t even into shoes — but I was passionate about customer service.” -- Tony Hsieh

“To listen closely and reply well is the highest perfection we are able to attain in the art of conversation.” -- Francois de La Rochefoucauld

“When you help others feel important, you help yourself feel important too.” -- David J. Schwartz

“The world is moved not only by the mighty shoves of the heroes, but also by the aggregate of the tiny pushes of each honest worker.” -- Helen Keller

“Whether it’s a bored demeanor, a dismissive look or just plain rude behavior, sloppy customer service spells disaster faster than just about any other business transgression.” -- Lauren Simonds

“Your best customers leave quite an impression. Do the same, and they won’t leave at all.” -- SAP Advertising

“Sales without Customer Service is like stuffing money into a pocket full of holes.” -- David Tooman

“Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can’t expect your employees to exceed the expectations of your customers if you don’t exceed the employees’ expectations of management.” -- Howard Schultz

“The two most powerful things in existence: a kind word and a thoughtful gesture.” -- Kenneth Langone

“Everyone in an organization should be involved with customer service, not only are they feeling the customer but they are getting a feeling for what’s not working.” -- Penny Handscomb

“Strive not to be a success, but rather to be of value.” -- Albert Einstein

“If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune.” -- Jim Rohn

“Service is the rent we pay for being. It is the very purpose of life, and not something you do in your spare time.” -- Marian Wright Edelman

“There is a spiritual aspect to our lives — when we give, we receive — when a business does something good for somebody, that somebody feels good about them!” -- Ben Cohen

“I like to listen. I have learned a great deal from listening carefully. Most people never listen.” -- Ernest Hemingway

“Don’t dwell on what went wrong. Instead, focus on what to do next. Spend your energies on moving forward toward finding the answer.” -- Denis Waitley

“We are superior to the competition because we hire employees who work in an environment of belonging and purpose. We foster a climate where the employee can deliver what the customer wants. You cannot deliver what the customer wants by controlling the employee.” -- Horst Schulze

“If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.” -- Ray Kroc

“One of the deep secrets of life is that all that is really worth doing is what we do for others.” -- Lewis Carroll

“A satisfied customer is the best business strategy of all.” -- Michael LeBoeuf

“Customer service represents the heart of a brand in the hearts of its customers.” -- Kate Nasser

“Most people spend more time and energy going around problems than in trying to solve them.” -- Henry Ford

“Customer service shouldn’t just be a department, it should be the entire company.” -- Tony Hsieh

“I empathize with women in their high heels so I’ll be there in my kilt and T-shirt and I’ll walk around all day just to prove that if I can wear the shoes for 36 hours then certainly our customer can wear them.” -- Marc Jacobs

“The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.” -- Tom Peters

“Courteous treatment will make a customer a walking advertisement.” -- James Cash Penney

“Even the best of what formerly passed for good customer service is no longer enough. You have to be no less than a customer concierge, doing everything you can to make every one of your customers feel acknowledged, appreciated, and heard. You have to make them feel special, just like when your great-grandmother walked into Butcher Bob’s shop or bought her new hat, and you need to make people who aren’t your customers wish they were.” -- Gary Vaynerchuk

“Life is for service.” -- Fred Rogers

“Every company’s greatest assets are its customers, because without customers there is no company.” -- Michael LeBoeuf

“If the shopper feels like it was poor service, then it was poor service. We are in the customer perception business.” -- Mark Perrault

“How you think about a problem is more important than the problem itself — so always think positively.” -- Norman Vincent Peale

“Until you understand your customers — deeply and genuinely — you cannot truly serve them.” -- Rasheed Ogunlaru

“To keep a customer demands as much skill as to win one.” -- American Proverb

“Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.” -- Scott D. Cook

“Customer service is not a department, it’s an attitude!” -- A Good Person

“How you think about your customer's influences how you respond to them.” -- Marilyn Suttle

“Go beyond merely communicating to ‘connecting’ with people.” -- Jerry Bruckner

“Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work.” -- Steve Jobs

“Profit is the applause you get for taking care of your customers and creating a motivating environment for your employees.” -- A Good Person

“What helps people, helps business.” -- Leo Burnett

“We take most of the money that we could have spent on paid advertising and instead put it back into the customer experience. Then we let the customers be our marketing.” -- Tony Hsieh

“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” -- Don Alden Adams

“The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.” -- Kerry Stokes

“You don’t earn loyalty in a day. You earn loyalty day-by-day.” -- Jeffrey Gitomer

“We see our customers as invited guests to a party, and we are the hosts. It’s our job to make the customer experience a little bit better.” -- Jeff Bezos

“It’s much harder to provide great customer service than I would have ever realized. It’s much more art than science in some of these other areas and not just about the facts but about how you are conveying them.” -- David Yu

“Here is a simple but powerful rule: Always give people more than what they expect to get.” -- Nelson Boswell

“A sale is not something you pursue; it’s what happens to you while you are immersed in serving your customer.” -- A Good Person

“If you love your customer to death, you can’t go wrong.” -- Graham Day

“Be kind and merciful. Let no one ever come to you without coming away better and happier.” -- Mother Teresa

“Goodwill is the only asset that competition cannot undersell or destroy.” -- Marshall Field

“Zappos uses call center technology to track average call time per agent. But the goal isn’t to reduce this average — it’s more important that we make an emotional connection with the customer, rather than just quickly getting them off the phone.” -- Tony Hsieh

“Remember, the best job goes to the person who can get it done without passing the buck or coming back with excuses.” -- Napoleon Hill

“Words of comfort, skillfully administered, are the oldest therapy known to man.” -- Lous Nizer

“If you don’t care, your customer never will.” -- Marlene Blaszczyk

Pat Walls,  Founder of Starter Story

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