Client Portal


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Client Portal is an American project management software company. The company was founded in 2016 by Laura Elizabeth and is based in Norfolk.

Set yourself apart from your competitors by giving your customers a professional, organised client portal. Client Portal integrates with WordPress to help you manage your client projects... without the bulky project management software. Check out a demo or See some example portals โ€œClient Portal ...

Website

client-portal.io

Revenue

$11,000/month

# Founders

1

# Employees

0

Location

Norfolk

Twitter

@laurium (5.32K followers)

Website Rank

264,108

Business Started

November 2016

Business Type

software

Starting Costs

$2,000

Business Idea

wordpress plugin business

Company History

Laura Elizabeth details the beginnings of their company in their Starter Story interview: [1]

Q: How did you get started on Client Portal?

Like many tools, Client Portal started as something that I made for myself. I was working as a freelancer and I really wanted somewhere I could point my clients to that would keep all their project assets in one place. But mostly, I wanted something that made me look like The Real Deal to my clients. I wanted to look professional.

I built the product with the intention to use it which, in hindsight, helped me create a tool that didnโ€™t end up trying to do All The Things for All The People and instead did one thing really well.

I had tried other project management tools with my clients. And while the quality was great, they were often too complicated for my projects. My clients wouldnโ€™t use them and would resort back to email. At $99/month it was too expensive for me to justify โ€“ especially since nobody was seemingly using it.

So I really wanted something simple. Something that could enable clients to keep using the tools and the processes they already use (like Google docs, email, etc.) but in one, branded place.

After looking around for something that could do this, I decided to make it myself. I made a page on my website where clients could log in and see everything that we had collected together for their project. There were links to things like the brief, invoices, questionnaires, and more.

I didnโ€™t make Client Portal with the intention of selling it. I made it with the intention to use it which, in hindsight, helped me create a tool that didnโ€™t end up trying to do All The Things for All The People and instead did one thing really well.

Selling Client Portal to other freelancers came about from me deciding to build my personal brand with the goal of getting more clients. I did this by speaking at a lot of conferences about freelancing and design. At one conference in particular, I did a talk on how to work remotely with clients. I mentioned this little portal that I made for myself and suggested if the other attendees has ever faced the same problems as me, they could make one too.

how-i-built-a-7k-mo-wordpress-plugin-because-i-needed-the-product

But as it turned out, nobody wanted to spend the time making their own โ€“ they wanted to buy mine. When getting feedback on the talks, more than 50% of attendees said the most valuable part of the conference was, โ€œLaura's client portal idea โ€“ itโ€™s freakinโ€™ genius!โ€

And for the rest of the weekend, I had people coming up to me saying, โ€œLook, can I just buy this? This is exactly what I need. It solves a problem that I didn't even realize that I had. And now I need it!โ€

So, after a lot of encouragement from my peers I ended up selling it. I didnโ€™t have a name, so I simply called it Client Portal and within a few short (but crazy) months I had quit freelancing and was relying solely on Client Portal revenue for my income.

Source [1]

Technology

References

Contributors

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